bonġu malta 👋

Conversion optimisation for Malta's online businesses

We help Maltese fintech, payments and online businesses get more people through registration, KYC and first deposit without dark patterns. We're a studio from Bosnia & Herzegovina on Malta time.

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  • Based in Bosnia & Herzegovina
  • Same time zone as Malta
  • We work in English
  • You talk to the designer

Frame / Malta

Valletta's skyline and church dome seen from the water

Where most sign-ups get lost

In regulated products, most people drop out between registering and completing verification. Upload a document, wait, get rejected for a blurry photo, give up. Each of those moments can be designed better.

We map the full flow, look at where people quit and redesign those steps with clearer instructions, better feedback and fewer surprises.

What's included

  • Full funnel & analytics audit
  • Session recording & heatmap analysis
  • Heuristic conversion audit against proven frameworks
  • Prioritised hypothesis backlog with ICE scoring
  • Landing page design & rebuilds
  • A/B and multivariate test designs
  • Checkout & signup flow redesigns
  • Experiment results log & compounding learnings archive

How we work

  1. 01

    Funnel Audit

    We map every step in your conversion funnel, close analytics gaps, and instrument session recordings. The goal is a quantified view of where people are dropping off and a first hypothesis of why — before we form a single test.

  2. 02

    Qualitative Research

    Numbers tell you where the problem is; qualitative work tells you why. User interviews, on-site surveys, and a systematic heuristic audit surface the reasoning behind the data.

  3. 03

    Hypothesis & Prioritisation

    Every insight becomes a testable hypothesis with an expected impact, confidence score, and effort estimate. We use structured ICE scoring to sequence experiments — big wins first, not easy ones.

  4. 04

    Design & Experiment

    We design the variation, document the test plan, and run the experiment through your A/B tool. Statistical significance is non-negotiable — we never call a test early because the numbers look good.

  5. 05

    Analyse & Scale

    Winning variants ship. Losing ones are documented with learnings that inform every future test. Over time you build a compounding experimentation log and a team that makes better intuitive decisions because they've seen the evidence.

What a typical project costs

Take a conversion audit and first tests: a funnel audit, session recordings, a prioritised list of fixes and the designs for the first three A/B tests. That's usually around 80 hours of work. Here's roughly what it costs with an agency in Malta and with us.

Typical Malta agency

€6,800

80 h × €85/h (estimate)

frame387, from Bosnia & Herzegovina

€4,000

80 h × €50/h

That's about €2,800 less, or 41% of the budget, for the same work done by senior designers.

We couldn't find solid public data on agency rates in Malta, so the local figure is our estimate. This is an example, not a quote. Every project is priced separately after a short call.

Not ready for a full project?Start with a UX and conversion audit: two weeks, fixed price of €1,500.See the audit →

Related work

Frequently asked

Can you improve KYC completion?

Yes. Clear instructions before the upload, instant feedback on photo quality and honest wait times usually make a big difference.

Will this cause problems with regulators?

No. We don't use pressure tactics, and we design with your compliance requirements, not around them.

Is CRO just about changing button colours?

No. Colour is rarely the bottleneck. Real friction lives in unclear value propositions, bloated forms, missing trust signals, and navigation that doesn't match how visitors think. Button colour is what you test after the bigger problems are already solved.

Do you guarantee a specific conversion lift?

Anyone promising a specific number before seeing your data is guessing. We guarantee a rigorous, research-backed process and honest reporting on what worked, what didn't, and why. Well-run CRO compounds — the first 90 days rarely show the full picture.

More we do in Malta

Product Design in MaltaUX/UI for SaaS, web & mobile appsE-commerce Design in MaltaShopify & WooCommerce stores that sellWebflow Development in MaltaDesigned and built in Webflow, no compromisesWordPress Development in MaltaCustom WordPress sites for organisations that publish
Everything we do for Malta companies →

no pressure, just a chat

Losing people somewhere in the funnel?

Tell us where they drop off. We reply within one working day.

Start a project

Conversion Rate Optimization in other cities: Amsterdam, Copenhagen, Stockholm, Dublin, Tallinn, Berlin.