Evionor
Premium EV charging hardware, presented like the product it is
- E-commerce
- Shopify
- CRO
- B2C & B2B

Overview
Evionor distributes Scandinavian premium EV chargers in Hungary's growing market. The company needed an e-commerce platform that communicated technical credibility and quality while serving two distinct audiences — homeowners buying individually and corporate facility managers handling fleet inquiries.
The challenge
EV charging involves a long research phase before purchase. Homeowners need compatibility checks, installation guidance, and cost justification; corporate buyers need fleet specs, service agreements, and procurement workflows. A single Shopify store had to serve both without either feeling neglected or routed incorrectly.
The solution
The store was organized around purchase intent rather than product type. B2C pages emphasize compatibility, simplicity, and reviews; B2B pages highlight specifications, certifications, and inquiry forms. Educational landing pages pre-empt common questions, and a separate B2B inquiry flow keeps commercial and retail traffic distinct — supported by on-brand transactional emails and automated follow-ups.
Outcome
- Zero to operational Shopify store in six weeks
- First orders generated within days of launch
- Separate, clean B2B conversion path from week one
- Four email flows configured with on-brand templates
- Dual funnels serving distinct buyer journeys at once
User Journey Analysis
Actor: Homeowner considering a home EV charger
Googles 'home EV charger Hungary' after buying an electric car
Landing pages built around car-model compatibility queries, not product SKU numbers
Overwhelmed by technical specifications — kW ratings, cable types, phases
Compatibility check tool placed above the fold; jargon explained with inline tooltips
Checks whether installation is included and if the area is covered
Service area map and certified installer network shown directly on product pages
Adds to cart after seeing 'compatible with your vehicle' confirmation
Cart designed with trust signals: warranty badge, returns policy, installation guidance
Receives installation guide email immediately after order confirmation
Automated post-purchase email sequence reduces installer support call volume
UX Artifacts
Dual Buyer Persona Matrix
- B2C primary need
- Compatibility check + residential installation guidance
- B2B primary need
- Fleet specs, CE certifications, and volume inquiry form
- B2C trust signal
- Product reviews, warranty, certified installer network
- B2B trust signal
- Formal certifications, named references, quote process
- B2C journey length
- 1–3 weeks of research before purchase
- B2B journey length
- 1–3 months procurement cycle with stakeholder sign-off
Purchase Funnel Analysis
- Top-of-funnel entry
- Organic search on car model + charger queries
- Key friction point identified
- Jargon on category page caused 60%+ exit rate
- Fix applied
- Glossary tooltips + compatibility filter above the fold
- Mid-funnel signal
- Product page avg. time-on-page: 4 min 20 sec
- Cart abandonment trigger
- No installation option visible — bundle added at cart step
- Email flow coverage
- Cart abandon / order confirm / install prep / review request
next frame →
Ajándékbár
A three-tier gift card platform with zero manual administration
