bonġu malta 👋

UX design for Malta's fintech and online businesses

frame387 is a design studio from Bosnia & Herzegovina, in the same time zone as Malta. A lot of Maltese companies run regulated online products like payments, fintech and gaming, where small drops in sign-ups cost real money. We design those products and their websites so people trust them and finish what they started.

  • Based in Bosnia & Herzegovina
  • Same time zone as Malta
  • We work in English
  • You talk to the designer

Frame / Malta

Valletta's skyline and church dome seen from the water

When people don't trust it, they don't sign up

In regulated industries people decide in seconds whether something feels safe. Clear fees, visible licences, verification steps that explain themselves and honest error messages help more than any banner.

We combine conversion work with product design. We find where people drop off, redesign those steps and measure the result. We don't use dark patterns. They might bump a number for a month, but they cost you trust and cause trouble with regulators.

Who we usually work with

  • Fintech and payments

    Onboarding, KYC and transaction flows that are quick and still feel secure.

  • Online gaming

    Clear, fast interfaces that take responsible play seriously.

  • Online stores

    Checkout and account pages that lose fewer people on mobile and desktop.

What we can help with

How it works day to day

  • Same working hours, so reviews and changes happen quickly.
  • We work with your compliance team from the start, not around them.
  • Conversion work done step by step: audit, idea, design, test, measure.

What a typical project costs

Take a website redesign: research, design in Figma and a finished Webflow site with CMS. That's usually around 120 hours of work. Here's roughly what it costs with an agency in Malta and with us.

Typical Malta agency

€10,200

120 h × €85/h (estimate)

frame387, from Bosnia & Herzegovina

€6,000

120 h × €50/h

That's about €4,200 less, or 41% of the budget, for the same work done by senior designers.

We couldn't find solid public data on agency rates in Malta, so the local figure is our estimate. This is an example, not a quote. Every project is priced separately after a short call.

Not ready for a full project?Start with a UX and conversion audit: two weeks, fixed price of €1,500.See the audit →

Related work

no black box, promise

How a project runs

a call before anything else

01 — Call

We talk about your product, your users and what you need. A few days later you get a written scope and a fixed price.

find what's actually broken

02 — Research

We look at your analytics, feedback and how people move through the product, so we fix the real problem before we touch the visuals.

share messy work early

03 — Design

You see progress every week in shared Figma files, with clickable prototypes we test with real users.

then it's yours

04 — Handover

Specs your developers can build from, or a finished Webflow or WordPress site and a session showing your team how to run it.

Frequently asked

Have you designed financial products?

Yes. Tőzsdémánia, an app for a stock-market mentoring programme, and Awaypay, a money app for airline crew. In both, the design had to earn people's trust first.

Can you raise conversion without dark patterns?

Yes, that's how we work. We remove friction and doubt instead of adding pressure. Conversion goes up and you don't get into trouble with regulators or customers.

Can you design around KYC and compliance rules?

Yes. We design verification and onboarding around your requirements and explain each step clearly, so fewer people give up halfway.

Are you based in Malta?

No, we're in Bosnia & Herzegovina and work remotely with Maltese companies. Same time zone, everything in English, and we can visit for workshops on bigger projects.

Can you audit our current product?

Yes, a conversion audit is a common first step. You get a list of problems ranked by impact, redesigns for the biggest ones and a plan for testing them.

no pressure, just a chat

Losing people somewhere in the funnel?

Tell us where they drop off. We reply within one working day.

Start a project

We also work with companies in Amsterdam, Copenhagen, Stockholm, Dublin, Tallinn, Berlin.